Sentiment Analysis Archivi - expert.ai

Natural Language Processing and Sentiment Analysis

Expert.ai Team — Tue, 19 Oct 2021 07:00:10 +0000

You’re likely familiar with the saying, “Texting is a brilliant way to miscommunicate how you feel and misinterpret what other people mean.” You’ve probably even experienced it directly! Substitute “texting” with “email” or “online reviews” and you’ve struck the nerve of businesses worldwide. Gaining a proper understanding of what clients and consumers have to say about your […]

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Four Core Use Cases for Natural Language Understanding

Expert.ai Team — Tue, 31 Aug 2021 01:00:28 +0000

Are you making effective use of your data? Considering that 68% of data that flows into enterprises goes unused, it appears there is room to improve. The majority of this data is often unstructured and text based. While natural language processing (NLP) can process and organize this language data in seconds, its value is limited […]

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Sentiment Analysis: How AI is Capturing the Voice of the Customer

Expert.ai Team — Thu, 13 May 2021 05:00:00 +0000

All too often, brands focus on the hard data when it comes to customer feedback. As long as their rating in the app store or on Google sits above four stars, all is well. But does that number really tell you anything about your brand or products? No…at least nothing of real value. The voice […]

L'articolo Sentiment Analysis: How AI is Capturing the Voice of the Customer proviene da expert.ai.